10 reasons why PCs crash U must Know - Part 4

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5 Fatal OE exceptions and VXD errors

Fatal OE exception errors and VXD errors are often caused by video card problems. These can often be resolved easily by reducing the resolution of the video display. Go to * Start-Settings-Control Panel-Display-Settings Here you should slide the screen area bar to the left. Take a look at the colour settings on the left of that window. For most desktops, high colour 16-bit depth is adequate. If the screen freezes or you experience system lockups it might be due to the video card. Make sure it does not have a hardware conflict. Go to * Start-Settings-Control Panel-System-Device Manager Here, select the + beside Display Adapter. A line of text describing your video card should appear. Select it (make it blue) and press properties. Then select Resources and select each line in the window. Look for a message that says No Conflicts. If you have video card hardware conflict, you will see it here. Be careful at this point and make a note of everything you do in case you make things worse. The way to resolve a hardware conflict is to uncheck the Use Automatic Settings box and hit the Change Settings button. You are searching for a setting that will display a No Conflicts message. Another useful way to resolve video problems is to go to * Start-Settings-Control Panel-System-Performance-Graphics Here you should move the Hardware Acceleration slider to the left. As ever, the most common cause of problems relating to graphics cards is old or faulty drivers (a driver is a small piece of software used by a computer to communicate with a device). Look up your video card's manufacturer on the internet and search for the most recent drivers for it.


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Michael Motajo

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